• Guest Services Agent

    Posted: 04/24/2022

    Experience Canada’s warmest welcome in Osoyoos, BC! Watermark Beach Resort is an upscale resort with a casual atmosphere. Our goal is to exceed the expectations of our guests and colleagues and to provide genuine, caring service. Our associates are active both at work and within the community. If you would like to join a tight knit and welcoming team then we have some amazing opportunities for you.

    Guest Services Associate

    Responsibilities:

    • Consistently offer professional, friendly and engaging service
    • Develop strong guest relationships to maintain and further develop Watermark loyalty
    • Assist with guest requests and concerns. React quickly and responsibly to ensure positive outcomes
    • Handle daily guest arrivals and departures
    • Follow department policies, procedures, and service & safety standards
    • Other duties as assigned

    Qualifications:

    • Computer literate in Microsoft Window applications required
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Knowledge of Okanagan and local area an asset
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team

    Physical Aspects of Position (include but are not limited to):

    • Frequent standing and walking throughout shift
    • Occasional kneeling, pushing, pulling, lifting up to 20lbs.

    Job Types: Full-time, Permanent

    Job Types: Full-time, Permanent

    Salary: From $18.00 per hour

    Benefits:

    • Dental care
    • Disability insurance
    • Discounted or free food
    • Extended health care
    • Life insurance
    • Vision care

    Schedule:

    • 8 hour shift
    • Holidays
    • Monday to Friday
    • Weekend availability

    Expected start date: 2022-05-02

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