Maintenance Lead Hand

Subsidized Housing available, Discounts at Food & Beverage outlets, Friends & Family room rates

Maintenance Supervisor / Lead Hand

A Maintenance supervisor is a professional in property maintenance who typically works in a supervisory role. In addition to basic plumbing, carpentry, property maintenance, and electrical skills, these professionals also have management and leadership skills. This role reports to the resort’s maintenance manager.

Responsibilities:

• Assist with scheduling and supervising the maintenance staff and their daily routines and responsibilities;
• Assist with routine maintenance and minor repairs to property buildings, equipment, facilities and driveways;

• Perform all general facility maintenance and provide supervision in a manner which ensures the preservation of optimum quality and efficient production.

• Perform regular service requests with team members as directed.
• Ensure property is always presentable and inviting;
• Check condition of sites prior to and after guest occupancy;
• Maintains rules and regulations of the properties, addresses any guests that are not in compliance;
• Inspect the work of maintenance team members and contractors
• Inspect and maintain recreational amenities to ensure proper safety standards are met, completing any minor repairs as needed;
• Follow safety procedures while performing duties
• Continuously provide strong customer service to prospective and current guests in line with the expectations of a luxury resort.
• Daily pool testing, recording of results and maintenance;
• Oversight of property during Maintenance Manager vacation and days off;
• Ability to work a flexible schedule is a must, some weekends and evenings are required;
• Assist in maintaining a positive guest experience throughout the resort.

Qualifications:

• Previous experience in a similar role;
• Ability to work in a team environment and with minimal supervision;
• Ability to operate small maintenance equipment;
• Knowledge and ability to safely conduct basic maintenance on equipment used around the property;
• Strong problem-solving abilities;
• Basic knowledge of plumbing, hydro repairs would be considered an asset;
• Hard working, reliable, and focused on providing exceptional customer service;
• A valid driver’s license;
• The job requires lifting, being on your feet for long periods of time, be mobile, bending, stoop, stretch and being physically fit.
• Ability to prioritize daily work tasks and be able to adapt to changing priorities.