• Pool Server

    Posted: 01/01/2023

    Experience Canada’s warmest welcome in Osoyoos, BC! Watermark Beach Resort is an upscale resort with a casual atmosphere. Our goal is to exceed the expectations of our guests and colleagues and to provide genuine, caring service. Our associates are active both at work and within the community.

    This role serves primarily in the sale of food and beverage in the pool area exclusively to the hotel guests staying at the Watermark Beach Resort located in beautiful Osoyoos, BC. This position requires exceptional guest service, sales skills, desire to learn and educate on food and wine, team morale and a dedication to a fun yet professional and reliable work environment. This position requires ability to handle high volumes and be versatile and flexible within the pool deck as well as behind the bar preparing beverages.

    This role will also include assistance where needed with banquets & catering in addition to poolside service and overall guest and customer service within the resort.

    Responsibilities:

    • Provide consistent and exceptional service to all hotel guests with in the pool facilities at Watermark Beach Resort.
    • Provide assistance to other associates and departments to contribute to the best overall performance of the operation and the hotel
    • Completes all restocking and cleaning duties.
    • Maintain cleanliness standards in the Pool Area, the Pool Bar and service station.
    • Perform other duties as assigned, requested, or deemed necessary by management.
    • Able to assist guests with their immediate needs as well as cross sell other outlets and resort amenities.
    • Knowledge of property, surrounding area and attractions.
    • Presents the property and the business in a positive manner for all enquiries
    • Consistently offer professional, friendly, and engaging service
    • Assist guests regarding menu items in an informative and helpful way
    • Prepare beverages to order from the pool bar area
    • Serve all food and beverage items for Watermark guests visiting the pool deck area
    • Have full knowledge of beverage lists and menu items being served
    • Full setup and break down of pool bar equipment and inventory
    • Follow outlet policies, procedures, and service standards
    • Assist in banquet functions on the banquet floor as needed including setups, service and tear down.

    Qualifications:

    • Must be 19 years of age or older
    • A true desire to satisfy the needs of others in a fast-paced environment
    • Able to work as a team player in a busy pool area or banquet floor
    • Multi tasker who doesn’t crack under pressure
    • A smooth sales style of selling Food and Beverage to customers
    • A great eye for detail
    • Great physical shape as you will be holding a tray all day and helping to move tables
    • Able to be on your feet all day
    • A polished style of service
    • Able to work in the heat
    • BC Serving it Right or another provinces equivalent of responsible beverage service certification

    What Is In It For You

    • Company events
    • Subsidized Staff Housing
    • Free on-site parking
    • Employee, Friends & Family rates

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