• Front Desk Associate

    Posted: 03/14/2021

    Experience Canada’s warmest welcome in Osoyoos, BC! Watermark Beach Resort is an upscale resort with a casual atmosphere. Our goal is to exceed the expectations of our guests and colleagues and to provide genuine, caring service.

    Our associates are active both at work and within the community. If you would like to join a tight-knit and welcoming team then we have some amazing opportunities for you.

    Guest Services Associate

    Responsibilities:

    - Consistently offer professional, friendly and engaging service

    - Develop strong guest relationships to maintain and further develop Watermark loyalty

    - Assist with guest requests and concerns. React quickly and responsibly to ensure positive outcomes

    - Handle guest arrivals and departures

    - Manage nightly hotel operations

    - Verify revenue from all sources are accurately balanced, follow up on any discrepancies

    - Perform end-of-day procedures

    - Produce daily reports for departments and department heads

    Qualifications:

    - Previous guest experience is an asset

    - Previous Property Management System experience is an asset

    - Computer literate in Microsoft Window applications required

    - University/College degree in a related discipline an asset

    - Strong interpersonal and problem-solving abilities

    - Highly responsible & reliable

    - Knowledge of Okanagan and local area an asset

    - Ability to work well under pressure in a fast-paced environment

    - SuperHost Certificate is an asset!

    Physical Aspects of Position (include but are not limited to):

    - Frequent standing and walking throughout shift

    - Occasional kneeling, pushing, pulling, lifting up to 20lbs.

    - Occasional ascending or descending ladders, stairs, and ramps

    Visa Requirements:

    - Must be legally eligible to work in Canada

    Contract length: 6 months

    Expected start date: 2021-04-30

    Job Types: Full-time, Contract

    Salary: $16.00 per hour

    Schedule:

    • 8 hour shift

    Work remotely:

    • No

    COVID-19 precaution(s):

    • Sanitizing, disinfecting, or cleaning procedures in place

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