• Front Desk Clerk/Guest Services Agent

    Posted: 09/03/2023


    Personal suitability

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Handle wake-up calls
    • Provide customer service
    • Client focus
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week

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