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  • Guest Services Associate - Summer 2019

    Watermark Beach Resort
    Job Description
     
    Experience Canada’s warmest welcome in Osoyoos, BC!  Watermark is an upscale resort with a casual atmosphere.  Our goal is to exceed the expectations of our guests and colleagues and to provide genuine, caring service.  Our associates are active both at work and within the community.  If you would like to join a tight knit and welcoming team then we have some amazing opportunities for you.
     
     
    Guest Services Associate
     
    Responsibilities
    • Consistently offer professional, friendly and engaging service 
    • Develop strong guest relationships to maintain and further develop Watermark loyalty 
    • Assist with guest requests and concerns.  React quickly and responsibly to ensure positive outcomes
    • Handle daily guest arrivals and departures
    • Follow department policies, procedures, and service & safety standards
    • Other duties as assigned 
     
    Qualifications: 
    • Previous guest experience required 
    • Previous Property Management System experience preferred 
    • Computer literate in Microsoft Window applications required 
    • University/College degree in a related discipline an asset 
    • Strong interpersonal and problem solving abilities 
    • Highly responsible & reliable 
    • Knowledge of Okanagan and local area an asset
    • Ability to work well under pressure in a fast paced environment 
    • Ability to work cohesively as part of a team 

    Physical Aspects of Position (include but are not limited to): 
    • Frequent standing and walking throughout shift 
    • Occasional kneeling, pushing, pulling, lifting up to 20lbs. 
    • Occasional ascending or descending ladders, stairs and ramps 
       
    Visa Requirements:
    • Must be legally eligible to work in Canada
    If you are interested in finding out more about this opportunity you are encouraged to forward your resume to careers@watermarkbeachresort.com
     
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