Housekeeping Supervisor

Subsidized Housing available, Discounts at Food & Beverage outlets, Friends & Family room rates

The primary role of the Housekeeping Supervisor is to assist the Housekeeping Manager with the day-to-day operations of the housekeeping department. This will include scheduling of the departments under Housekeeping Supervisor which are: Housepersons, Pool Attendants and Bell-persons, and Main Areas of the resort. The Housekeeping Supervisor is also the main position responsible for delegating inspecting rooms. On days the Housekeeping Manager is not in, the Housekeeping Supervisor will be responsible for the general housekeeping responsibilities of the Housekeeping Manager. In addition, the Housekeeping Supervisor will also be responsible for the morning Manager Meeting for all of the Watermark Department Heads in the main office., the ordering of supplies, the morning brief, daily assignments, and supervision of all housekeeping associates are included

Responsibilities:

• Assist the Housekeeping Manager with training, development, and coaching within the housekeeping department
• Taking care of guest complaints when they arise
• Complete daily room assignments and assign to housekeeping team
• Facilitate communication between housekeeping and other departments
• Inventory management
• Scheduling
• Payroll tracking
• Performance Management
• Daily briefings with staff, and bi-weekly briefings with Management
• Following the privacy policy & procedures of all staf