Advanced System Technician
As one of Canada’s Best Managed Companies, Eastlink takes great pride in delivering advanced technologies/services that connect its customers to the things and people that matter most. Powered by state-of-the-art fibre optic and mobile networks, we bring world-class communications and video entertainment services including high speed internet, mobile, TV, telephone, security and automation, data communications and exclusive, locally-produced programming to residential, business and public sector customers across Canada. Headquartered in Halifax, Nova Scotia, Eastlink operates with an employee base of over 1300 people who serve customers in NS, PEI, NL, NB, ON, AB, BC and Bermuda.Why Choose Eastlink?
Eastlink is currently seeking an Advanced System Technician to join our team in the Oliver/Osoyoos, BC area. The ideal candidate is required to reside in or be willing to re-locate to this management area.
As a member of an experienced in-field technical team, you will be responsible to identify, troubleshoot and correct service problems in the coax plant for both forward and return paths. Troubleshooting includes any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services (Digital Cable, Internet and Telephone). Committed to maintaining our outside plant network in a timely and effective way, you will work towards the ultimate goal of providing the superior services that Eastlink is known for.
Eastlink provides in-house technical and safety training as well as training on specific services and duties that will increase with experience to ensure you have the skills to succeed.
The ideal candidate is a graduate of a recognized Electronics program with relevant industry repair and maintenance experience (Advanced Technicians require a minimum of 5 years’ experience). You must have knowledge of Fibre Optic networks and Advanced Technicians must have experience working in a Head End. NCTI or SCTE training is considered an asset. Customer focused and attentive to details, the ideal candidate thrives on the sense of accomplishment that comes from providing our customers the right solution the first time. Committed to fostering a safe work environment, the ideal candidate follows and mentors others in Occupational Health & Safety work safe practices. Able to travel throughout the region, this position requires a valid driver’s license coupled with a satisfactory driving record. The successful candidate will go into the on-call rotation.
You also have the ability to do the following:
Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Dedicated to reflecting the customers and communities we serve, we embrace diversity and inclusion throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
If you are ready to explore an exciting career at Eastlink, your journey begins here.